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Category: Coaching

Agile FAQ: How do we respond to business demand if we have to allocate people 100%?

This entry is part 2 of 2 in the series Agile FAQ

This entry is part 2 of 2 in the series Agile FAQWhen the business keep piling on projects for the IT team, what generally happens is people are then split between multiple projects, with project managers generally being divided the most. The thinking is that a person can split themselves between multiple projects easily and that somehow they will manage…

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Agile FAQ: Is it true there’s no governance in agile?

This entry is part 1 of 2 in the series Agile FAQ

This entry is part 1 of 2 in the series Agile FAQThis is one of the first questions that is asked by any enterprise that wants to implent agile. The reason it’s usually asked is because of the agile tenet of “Working software over comprehensive documentation” and the assumption by most people that this means ‘no’ documentation. But putting the…

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The end of humanism

It was a turning point in history when humans started valuing rational thought and critical thinking above superstition and dogma. People started believing in their own abilities and agency and stopped believing that everything was controlled by a higher power. They started believing in human progress and freedom. Science became the new religion and the ‘God is dead’ mantra came…

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Agile FAQ

I’ve decided to start an agile FAQ section on my blog. It was inspired by a workshop I attended last week where my colleagues raised a plethora of interesting questions. I thought the answers should be shared. Here’s the first one. How do we respond to business demand if we have to allocate people 100%?

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“This is the paradox of historical knowledge. Knowledge that does not change behaviour is useless. But knowledge that changes behaviour quickly loses its relevance.”  Homo Deus: A brief history of tomorrow – Yuval Noah Harari This great phrase made me think a lot about what we do and don’t do with knowledge. So often we have the knowledge but we…


Zone in to your comforts

You decided to get off the couch and get yourself to gym. But 6 months later you’re still doing the same exercises. You realised you couldn’t eat take-outs all your life and learnt to cook. A year on and you’re still only making the same 3 dishes. You started feeling out-of-date to expanding your musical soundscape and hooked yourself up…

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Think about the entire customer experience

While I was ordering at a fast-food chain recently, I experienced a bad customer experience. The chain had implemented a new Point-of-Sale system which utilized a fingerprint reader for when the store manager might need to override a transaction. It was peak trading time and the franchise owner was hovering around front-of-house, I assumed to help if there were any…

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Lift up or bring down – you choose.

Overheard this conversation between 2 elderly men at gym: “How’s work going with you?” “Same shit, different day.” The conversation continued along this vein, both parties moaning about their daily work lives. This isn’t a unique case. It seems to be the norm to bitch and moan about work. Either it is really boring, mundane or painful, or it’s just…

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